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Shipping & Returns

Shipping Policy

  ShopLunery

At ShopLunery, we are committed to delivering your products with efficiency and care, no matter where you are in the world.

🌍 Worldwide Shipping

We ship globally to most countries, ensuring you can enjoy our products wherever you are.

⏱️ Processing Time

  • Orders are processed within 1–3 business days

  • You will receive a confirmation email once your order is shipped

🚀 Estimated Delivery Time

  • United States: 7–15 business days

  • Europe: 7–15 business days

  • Other countries: 10–20 business days

(Delivery times may vary depending on location and logistics conditions.)

📬 Tracking Information

  • All orders include tracking

  • Tracking details will be sent via email after shipping

⚠️ Important Notes

  • Delays may occur due to customs or high demand periods

  • ShopLunery is not responsible for delays caused by external factors

 

Return & Exchange Policy

​

  ShopLunery

Your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

⏳ Return Period

  • You have 30 days after receiving your item to request a return

✅ Eligible Returns

To be eligible for a return:

  • Item must be unused and in original condition

  • Must be in original packaging

❌ Non-returnable Items

  • Used or damaged items (not caused by shipping)

  • Products without original packaging

💰 Refunds

  • Once we receive and inspect your return, we will notify you

  • If approved, your refund will be processed within 5–10 business days

📦 Return Shipping

  • Customer is responsible for return shipping costs
    (unless the item is defective or incorrect)

⚠️ Damaged or Incorrect Items

If you receive a defective or wrong item:

  • Contact us within 48 hours

  • Include photos or videos

We will:
✔️ Replace the item
ou
✔️ Issue a full refund

 
 
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